Refund and Returns Policy

Overview

Returns & Refund Policy – Drapoutfits

At Drapoutfits, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help.

Returns

  • You can return products within 7 days of delivery.
  • Items must be unused, unwashed, and in their original condition with tags and packaging intact.
  • Certain items such as sale/discounted products, innerwear, or accessories are not eligible for return due to hygiene reasons.

Refunds

  • Once we receive and inspect your return, we’ll notify you of the status.
  • Approved refunds will be initiated within 5-7 business days via your original payment method.
  • For Cash on Delivery (COD) orders, refunds will be processed via bank transfer or store credit.

Exchange

  • If you need a different size or style, you can request an exchange within the return window.
  • Exchanges are subject to stock availability.

Easy Process

  1. Contact our support team at [your email/phone].
  2. Pack the product securely with original packaging.
  3. Our courier partner will pick up the item from your doorstep.

Note

  • Shipping charges are non-refundable.
  • If the product is damaged or defective on arrival, we’ll cover the return shipping costs.